Status of QBCC Governance Review Implementation

An independent review of the Queensland Building and Construction Commission (QBCC) governance framework was completed in early 2022. Implementation of the review recommendations (and actions) of the review is well underway.

An implementation steering committee is overseeing implementation of the recommendations.

See regular updates on the progress of implementation and key achievements to date.

Key priorities

  • The Queensland government has prioritised actions that strengthen the conflicts of interest framework, improve transparency, impartiality, fairness, and consistency in the QBCC’s decision-making processes.
  • A 90-day action plan, fully delivered in September 2022, achieved several priority actions.
  • Other priorities include separating the functions of the mediation, resolution, and review unit from the QBCC licensing and compliance functions, as well as ongoing staff training to deliver a regulator with a clear focus on outcomes and customer service.

Background

The QBCC is Queensland’s building industry regulator.

The (former) Department of Energy and Public Works (the Department) commissioned an independent review into the governance arrangements of the QBCC in November 2021.

The review was completed, and the QBCC Governance Review 2022 Report (Review Report) delivered to the department in May 2022.

The QBCC Review Report (PDF, 2173.67 KB) makes 17 recommendations (and 77 actions) to strengthen and transform the QBCC into a more effective regulator.

The Queensland government supports or supports in principle and is committed to addressing the independent reviewer’s findings to deliver reforms that reflect the outcomes sought by the recommendations and review. It is also recognised that many of the specific actions are complex and will need further detailed analysis before deciding how best to deliver the intention of the recommendation.